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Dangerous in the Wrong Hands, or Power to the People?

The Usability Testing Controversy

While we all agree that usability testing should be done early and often, we don't agree on who is qualified to do it. Is any usability testing better than none at all? What if the test is run poorly? Five panelists will argue their perspectives.

Panel by Eva Kaniasty (Red Pill UX, LLC), Steve Krug (Advanced Common Sense), Michael Hawley (Mad*Pow), Bob Thomas (Liberty Mutual), Jen McGinn (Oracle), Rich Buttiglieri (Bentley Design & Usability Center)
Advanced Practitioners (AP)
1:30pm to 2:30pm on Thursday, June 23, 2011