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Testing Universal Symbols for Healthcare

Testing Universal Symbols for Health Care Environments

The effectiveness of universal symbols depends on user recognition, comprehension, and consistent use. This case study presents the design and multicultural user testing of a symbol set for use in healthcare environments. Universal symbols must meet the needs of multicultural audiences, particularly limited English populations. Symbol effectiveness depends on user recognition and comprehension, yet evidence-based testing is relatively new in symbol design. For the design and testing of symbols that effectively convey intended messages across language and culture the involvement of relevant users in health care environments is key. For graphic designers, assessing results of evidence based comprehension testing is relatively new. How the symbols were developed from diverse student resources, tested, data gathered, and subsequent analysis and result is the focus of this presentation.

Presentation by Oscar Fernández (University of Cincinnati)
10:10am to 10:40am on Wednesday, June 22, 2011