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User Insight Lab Tour

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Tour User Insight’s user experience research facility in Atlanta, Georgia! This state-of-the-art facility does not have *any *one-way mirrors. Instead, User Insight utilizes current technologies such as pan tilt cameras, flat screen TVs, remote testing technology and more to capture feedback from users. The User Insight team will illustrate their process for gathering, analyzing and turning user feedback into actionable solutions. They’ll illustrate their use of mind mapping to categorize user findings as well as their own Voice platform, used to deliver research artifacts and customized deliverables to clients.

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2:40pm to 6:00pm on Wednesday, June 22, 2011