Establishing Rapport and Matching Communication Styles with Test Participants
Are you doing in-person or remote moderated user studies? This session will provide techniques for quickly connecting with your participants, and help you to tap into their decision-making process. Learn what works and why so that you can increase your skills and effectiveness facilitating both in-person and remote moderated studies.
- User Research
- Usability Fundamentals (UF)
- 1:30pm to 2:30pm on Tuesday, June 05, 2012