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Designing the Gov 2.0 UX

How to Engage Citizens and Public Servants in Gov 2.0

Gov 2.0 has the opportunity to revolutionize government through citizen-public servant partnerships. With 2011 announcements and initiatives including the Open Government Partnership, a global affair, and several US, UK, and other initiatives are feeding momentum. Exciting, right? So what could go wrong? Regardless of what country you call home, the strategy and approach have more commonalities than differences. Understanding how to approach gov 2.0 design is as important as actually designing an experience that citizens and public servants alike will love. In this talk you'll get the best of both, with gov 2.0 rock star examples and one-hit wonders from around the world.

Presentation by Kate Walser (CX Insights)
4:30pm to 5:30pm on Tuesday, June 05, 2012