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Effects of Age and Think-Aloud Protocol on Eye-Tracking Data and Usability Measures

Empirical research for practitioners who use think-aloud protocols and eye-tracking analysis in usability testing

In this paper, we compare concurrent (CTA) and retrospective think aloud (RTA) in young, middle-age and older adults. We demonstrate that CTA leads to more eye fixations only for older adults, CTA leads to increased accuracy in young and middle-age adults, and RTA leads to increased efficiency in middle-age adults.


Poster by Jennifer C. Romano Bergstrom (Fors Marsh Group), Erica Olmsted-Hawala (US Census Bureau)
Category:
User Research
Track:
General
Schedule:
  • Thu, Jun 07 -- 10:00am - 11:00am