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Breaking down the silos: When government teams with private industry to optimize the user experience

We live in a complex, often frustrating world where our everyday tasks are typically made up of multiple steps, with multiple organizations, and transactions that are rarely coordinated. Drawing on examples from Australia and elsewhere, this talk explores cooperative ventures that bring together eGovernment and private industry to provide a much more seamless user experience, allowing citizens to focus on their end goals, and not the individual transactions. 40 Minute Presentation by Susan J. "Susan" Wolfe E-Government for General
Room:
TBD