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Usability Metrics 101: An Introduction on How to Collect, Analyze, and Present Usability Data

The goal of this course is to teach participants how to effectively use a wide variety of usability metrics as part of their everyday work. Participants will learn all the common usability metrics, as well as lesser known, but equally effective metrics. Participants will learn the strengths and limitations of each metric, when to use (and not use) each metric, and how to present usability data in a simple yet compelling way. More information about this tutorial. PDF file Tutorial by Bill "Bill" Albert, William Albert, Thomas Tullis Methods & Skills for General