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Moving from Usability Oblivion to a Thriving Offshore Usability Practice

This paper describes the process of establishing a Usability Engineering (UE) practice within an offshore software development company. This paper details the essential ingredients needed to establish a well rounded, high quality UE practice and team, and enumerates the lessons learnt and successes achieved within a short period of time. 90 Minute Presentation by Jhumkee Iyengar, Samir Chabukswar Managing User Experience for