90 Minute Presentations
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Search is now normal behavior. What do we do about that?
"Search represents a failure of navigation”. This case-study challenges that idea: an intensive analysis of a large university web site, comparing data from search logs, site traffic, comparative inspection of search algorithms, and usability testing (in-person, with eye-tracking, and remote). The result is a view of search as part of user experience, and how the site design can work with this reality.
90 Minute Presentation by
Whitney "Whitney" Quesenbery, Caroline Jarrett