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Using quick personas in Government projects: good idea or too risky?

I've used very quick, very speedy assumption personas successfully in several government projects. And I've also come badly unstuck on one important project where the government client considered that personas were exclusionary, stereotyping and too risky. What do you think? What's your experience? Roundtable Discussion by Caroline "Caroline" Jarrett E-Government for Advanced Practitioners (AP)
Room:
TBD