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Rich Man's Problems: Beyond Selling Usability
We often talk about selling usability, but what happens when it’s sold? In this talk, we reflect on our experiences in a rapidly growing user research department. We discuss the new challenges we faced and offer some of our solutions to these problems.
Kuldeep "Kuldeep" Kelkar, Kelly Braun, Jim Hudson, Naini Mistry, Paresh Vakhariya, Stefanie Wood
Managing User Experience