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Beyond Words: Strategies for Designing Good Questionnaires

Questionnaires are a useful way to collect usability data. However, they must be designed well to protect data quality. In this session, we will share lessons from the field of Survey Methodology regarding question wording, layout, and other issues that are relevant for the design of usability questionnaires. 90 Minute Presentation by Jean "Jean" Fox, Scott Fricker Usability perspectives for General