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e-Government Usability in U.S. Federal Government -- Perspectives on Past Progress, Current Status, and Future Challenges

A panel of Washington, DC e-government leaders reviews the progress, current status and challenges facing usability in e-government. Topics will include the integration of usability in different agencies, the adoption of new technologies in e-government and strategies for answering the increased user expectations. Panel (90 minute) by Richard L. "Dick" Horst, Sharon Laskowski, Sanjay Koyani, Nicole Burton, John Bosley, Sean Wheeler E-Government for General